Services and Consulting

Receptiondesk.it is a platform dedicated to hospitality professionals and hotel management, offering resources, news, and insights to promote growth in the industry.

Through articles on hotel management, ongoing training, and market trend analysis, the site provides valuable knowledge to optimize the management of facilities and enhance the guest experience.

Additionally, Receptiondesk.it offers personalized consulting services to support hoteliers in achieving their professional goals.

About me

I am a hospitality professional with a strategic vision and solid experience in Front Office management and enhancing the guest experience.

After years spent in some of the best hotels in St. Moritz and Ticino, and collaborations with international brands such as Radisson Blu and Hyatt, I have refined a know-how that combines high-level operations with targeted strategies to elevate service quality and increase the value of the hotel.

Experience

Front Office Management & Leadership

As a Front Office Manager and Team Leader, I transform hospitality into a flawless experience by meticulously overseeing daily operations, training high-performing teams, and implementing operational standards of excellence.

Thanks to a strategic approach that integrates Front Office, Back Office, and Revenue Management, I optimize operational efficiency, maximizing guest satisfaction and increasing profitability.

My goal is to create a Reception that not only functions seamlessly in all its aspects but also becomes a driving force for the hotel's success, leaving a memorable mark on the guest experience and contributing to sustainable growth over time.

Federico Altare

I help hotels transform operational management into a strategic strength by offering targeted consulting to optimize Front Office, Back Office, Revenue, and Performance Management.

I collaborate with properties to develop tailored solutions that improve operational efficiency, empower the team, and maximize profitability.

Thanks to an approach that combines hands-on experience and customized strategies, I support hotels in standing out in an increasingly competitive market, elevating service quality and the guest experience.

Targeted Consulting

Optimized Management and Sustainable Profitability

"For 3 seasons, we had the pleasure of collaborating with Mr. Altare, and we confirm that in his role, he demonstrated great commitment, flexibility, and team spirit. He always carried out the tasks assigned to him with initiative, punctuality, precision, and a sense of responsibility, to our complete satisfaction.

Thanks to his language skills, he was able to easily interact with our international clientele, confidently accommodating and managing their demanding requests."

Villa Orselina

★★★★★

"We have known Mr. Altare as an extremely reliable and conscientious colleague.

He has demonstrated solid professional skills and, thanks to his quick learning ability and analytical thinking, he was able to grasp even the most complex connections in a short time. He has always met, and often exceeded, the quality standards of our company. He also stood out for his high level of autonomy and efficient working methods.

On a personal level, we can also attest to his excellent qualities. He always maintained a well-groomed appearance and distinguished himself through his courteous manners. With our guests, he consistently proved to be a competent and attentive interlocutor in every situation. His friendly and helpful attitude was appreciated by both superiors and colleagues."

Radisson Blu Reussen, Andermatt

★★★★S

"Mr. Altare has successfully applied his extensive and always available professional skills in his field of work. The quality of his work has consistently been high, and his work pace has always exceeded our expectations. He stood out for his focused, determined, and efficient work style, demonstrating a strong sense of belonging to the company. He has taken on complex and highly responsible tasks, and we have always been extremely satisfied with his performance.

He has also supported and guided the colleagues under his supervision, including apprentices, monitoring their results promptly and providing constructive feedback."

Hyatt Place Zürich Airport

★★★★

"Mr. Altare possesses strong professional expertise. He carried out every task with a great sense of responsibility, autonomously and reliably, always to our full satisfaction.

He worked in a structured manner, with foresight, efficiency, and order, and always showed himself to be cordial and attentive in responding to the needs of our guests. His excellent language skills in English, French, and German were of great value in interacting with our international guests.

He always loyally represented the interests of the company, adhering to the quality standards of 'Leading Hotels of the World' and 'Swiss Deluxe Hotels', and committed himself to ensuring impeccable service."

Hotel Eden Roc Ascona

★★★★★S

"For two seasons, we had the pleasure of having Mr. Altare as part of our team.

Mr. Altare ensured a smooth workflow at the Front Office regarding guest assistance, preparation, and execution of daily tasks, as well as the implementation of 'The Leading Hotels of the World' and 'Swiss Deluxe Hotels' standards.

We have known and appreciated Mr. Altare as an extremely committed, proactive, and flexible colleague. Thanks to his quick and confident understanding, he managed to integrate very well into the work environment. He possesses very solid professional expertise. The tasks assigned to him were carried out quickly and always to our full satisfaction, even with minimal guidance.

His behavior towards guests, superiors, and colleagues has always been very cordial, professional, and attentive. His impeccable appearance and courteous manners completed the excellent overall impression."

Carlton Hotel St. Moritz

★★★★★S